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Admin | View app usage data

Admin | View app usage data

3 min read
I. Intro
Company administrators can view app usage data on the Admin. By understanding the situation of app usage within the organization, they can adjust the availability range of apps and thus implement precise and effective app management.
Currently, the Admin provides 2 dimensions of app usage data: By Business (overall app data) and By App (individual app usage data).
Note:
  • All data is updated to the previous day.
  • Only primary administrators and administrators with corresponding permissions should be able to access and view relevant data.
II. Steps
  1. View overall data
💡 Members who can view: Primary administrators
Go to the Feishu Admin, then go to Reports > App Usage Data to view overall app data.
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This page displays the following three items of statistical data:
  • App overview: Displays the total apps, third-party apps, and custom apps.
  • Accumulative total installed apps: Displays the latest daily app installation data. A maximum of 1 month in the past can be viewed.
  • Installed apps list: Displays details of data for apps that have already been installed, including the number of allowed app users (members within the availability range) and the number of users the previous day.
In the Installed apps list module, click Download Data on the right of the page to download detailed user data for installed apps.
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  1. View individual app data
Method 1: View in Reports on the Admin
💡 Members who can view: Primary administrators
Go to Feishu Admin, then go to Reports > App Usage Data. After going to the app usage details page, primary administrators can click Details for an individual app on the Installed apps list to view the usage data for it.
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This page displays the following three items of statistical data:
  • App overview: Displays the allowed app users (members within the availability range) and the number of active app users.
  • View usage by date: Displays the allowed app users and number of active app users by date.
  • View usage by department: Displays the number of allowed app users and number of active app users by department.
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In View usage by department, click Download Data on the right of the page to download app usage data for a specific department.
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Method 2: View in Workplace on the Admin
💡 Members who can view: Primary administrators, Workplace administrators with Workplace permissions, App administrators with administrator permissions for specific apps
Go to Feishu admin console > Workplace > App Management and click an app on the Installed apps list to go to its details page.
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On the details page, click View Details on the App usage data bar to view usage data for this app.
Note: App administrators can only view usage data for apps within their administrator permission scope.
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This page displays the following three items of statistical data:
  • App overview: Displays the allowed app users (members within the availability scope) and the number of active app users.
  • View usage by date: Displays the allowed app users and number of active app users by date.
  • View usage by department: Displays the number of allowed app users and number of active app users by department (This data is only displayed for administrators with Member and department management permissions).
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In View usage by department, click Download Data on the right of the page to download app usage data for a specific department.
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III. FAQs
How can I set Workplace administrators or App administrators?
Go to Feishu Admin and click Settings > Administrator Permissions. Select the Administrator page, click +Add Administrator to go to the Add Administrator page, and select the user for which management permissions need to be configured.
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After adding them, select Workplace in permissions to grant Workplace management permissions to this administrator.
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If you don't select Workplace and only select App Management and configure the app scope, then you can set this administrator as an app administrator.
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Apart from viewing on the Admin, how else can I access app usage data?
Companies can access data by connecting to APIs. For more details, please refer to the developer documentation Access app usage data.
Written by: Feishu Help Center
Updated on 2024/11/13
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