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Use subtitles

4 min read
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I. Intro
Feishu Meetings provides real-time speech recognition and translation to help with international collaboration.
  • Automatic speech recognition: AI can automatically recognize speech in Chinese, English, and Japanese, and generate real-time subtitles.
  • Multilingual translation: The subtitles can be translated into multiple languages and displayed together with the original text.
  • History search: See the entire subtitle history at any time during the meeting. Searching, filtering, and copying the subtitle history is also available.
II. Steps
Turn subtitles on
  1. During a call or meeting, click the More icon on the meeting toolbar > Subtitles.
  1. To have subtitles turn on automatically, hover over the subtitles, click the More icon > Subtitle Settings, and check Turn on subtitles when I join a meeting.
  • If you're not in a meeting, you can also find this option by clicking your Feishu profile picture > Settings and scrolling to the Video Meetings section.
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Notice: The feature only recognizes speech in Chinese, English, and Japanese.
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Translate subtitles
You can set the target language that you'd like to translate the subtitles into.
Note: The subtitle translation is only reliable when the language spoken is Chinese, English or Japanese.
  1. Get into the subtitle settings by either of the following ways:
  • During a meeting, hover over the subtitle and click the Translate icon at the upper-right corner.
  • Before a meeting, click Meetings > the Settings icon > Subtitles.
  1. Choose the target language.
  1. Optionally, select Show source text and translation at the same time.
The translation shows up as the subtitles automatically.
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Search, filter, and copy subtitles
Hover over the subtitle and click View full subtitles to view all the subtitles generated after subtitles were turned on. When viewing subtitle history, you can use the following features:
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  • Search subtitles by keywords using the search box.
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  • Select the Filter participants icon to see subtitles from only certain participants.
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  • Select a part of a subtitle to copy it.
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Turn subtitles off
Click the Turn off subtitles icon on the upper right corner of the subtitle area.
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III. FAQs
Why can't I view full subtitles?
Click View full subtitles and all subtitles will be displayed on the right side of the screen; click Open in New Window and the subtitles will be displayed in a separate window; click View live subtitles for the subtitles to be displayed in the hovering black box again.
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Can I see the translated subtitles again after the meeting ends?
  • If the meeting is recorded, you can find the historical subtitles in the transcript page of the Minutes file.
  • If the meeting is not recorded, you won't be able to see the translation again.
How can I make subtitles more accurate?
Try asking others to lean closer to their microphones when speaking or reduce background noise.
Why aren't some participants on the list when I try to filter subtitles?
Only participants who spoke or shared content during the meeting will appear on the list.
When do subtitles start being recorded?
Subtitles start being recorded when any participant turns them on.
Why don't I see the subtitles feature?
It may be because your organization's administrators have turned off subtitles. Administrators can go to the Feishu Admin Console > Product Settings > Video Meetings > Meeting Settings to adjust this function.
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Can subtitles be turned on automatically?
Yes. Click your profile photo > Settings > Video Meetings > Turn on subtitles when I join a meeting Once enabled, subtitles will be automatically displayed at every video meeting, so there's no need to manually enable it.
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When I share the screen and turn on subtitles during a meeting, will other participants see the subtitles?
  • If you turn on subtitles while sharing the screen (desktop, window, and Docs) on the desktop app, other participants in the meeting will not see the subtitles.
  • If you share your phone or tablet screen on the mobile app, all content on the screen (including subtitles) will be shared, and other participants in the meeting can see the subtitles.
Written by: Feishu Help Center
Updated on 2024/11/13
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