Use invite QR codes to join an organization

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Use invite QR codes to join an organization

2 min read

I. Intro

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Version requirement: Feishu mobile version 5.2 or above.

Each invite QR code (also known as the team QR code) is unique to an organization. Organization administrators can obtain their organization's invite QR code in the Feishu Admin Console or Feishu app and share the code with new members to invite them to the organization. For more information on how administrators can obtain the invite QR code, see Admin | Invite or add members to your organization.

If you are not an organization administrator but want to use the invite QR code to invite new members to join the organization, contact the organization administrator and obtain the QR code from them.

The invite QR code is not required to create a personal account or a new organization. For more information, see Sign up for an account.

II. Steps

When you receive an invite QR code to join an organization, you can join by using the Feishu mobile app to complete the steps in one of the following scenarios.

If you have not already signed up for a Feishu account

Scan the invite QR code, enter your name and phone number, and complete verification to join the organization.

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After successfully joining the organization, tap Download the App. After the Feishu app is downloaded and installed, open the app, enter your phone number on the login page, and complete verification.

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If you have already signed up for a Feishu account

Open the Feishu mobile app and log in to any account, tap the icon in the upper-right corner, tap Scan QR Code, and scan the invite QR code that you received.

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Enter your name and phone number, and complete identity verification.

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Set your account password and tap Next.

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III. FAQs

I am not an organization administrator. How can I get the invite QR code?

The invite QR code can only be obtained by the organization administrator in the Feishu Admin Console or Feishu app. For more information on how administrators can obtain the invite QR code, see Admin | Invite or add members to your organization.

I followed the procedure that's required to join an organization using an invite code. Why does a message still display to say that I have to wait for review?

For security reasons, organizations may require administrators to review new members' joining. If this is the case, you will receive a SMS message after review is completed.

I have successfully joined an organization, but why can't I see the organization in Feishu?

This usually happens because you have multiple Feishu accounts and you need to use the left navigation bar to switch to the account of the organization that you've just joined. For more information, see Switch accounts.

Why does it ask me to scan the correct QR code after I scan the QR code?

It indicates the code you scanned is not an organization's invite QR code. In Feishu, there are three types of invite QR codes:

Organization QR codes

Personal QR codes

Group QR codes

The organization QR code page includes clear information of invitation. Confirm the code is an organization QR code before you scan.

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Can I join an organization by using a phone number that does not start with the Chinese Mainland country code (+86)?

If you need to join an organization by using an invite QR code, you can use only phone numbers that start with the Chinese Mainland country code (+86). If you need to join an organization by using a phone number that does not start with the Chinese Mainland country code (+86), the organization needs to complete Feishu verification first (Complete Feishu verification by legal representative or Complete Feishu verification with a letter of authorization), and then you need to contact the company administrator to add you to the organization using the Admin Console.